Here are our most frequently asked questions at Beauty Tool UK. To ask us any other questions please contact us by email and we will get back to you within 24 hours.
When will my order be dispatched?
Most orders are dispatched the very next day.
How much is Delivery?
Delivery to UK mainland is absolutely free for all orders.
How long does Delivery usually take?
Delivery times do vary for different products and so items may arrive separately. We estimate that your order should be with you within 7 days, however there are occasions when it could take up to 30 days dependent on the items purchased.
What do I do if my order has not arrived?
On the rare occasion that your order is missing and hasn’t arrived after 30 days please contact the Beauty Tool team to investigate, by emailing firstname.lastname@example.org
What is your Returns policy?
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please email email@example.com to organise a return.